Gold Coast Airport Launches Ambassador Program

Posted on Tuesday, November 22, 2016

Gold Coast Airport has launched its Ambassador Program, an initiative to enhance customer service at the airport.

The 30 ambassadors will offer a warm welcome and farewell to passengers passing through Gold Coast Airport, and also provide assistance to visitors with general airport enquiries.

The program is designed to address the growing customer base, provide lasting impressions of the Gold Coast and contribute to positive travel experiences.

A number of the ambassadors are also multi-lingual to cater for the growing number of international tourists that visit the Gold Coast or pass through the airport.

Following this initial intake of 30 ambassadors, GCA will employ around 100 volunteers by April 2018, to allow for the increase in visitors to the region for the Gold Coast 2018 Commonwealth Games.

Gold Coast Airport Ambassadors will be rostered in shifts from 6.30am – 10.30am, 10.30am – 2.30pm and 2.30pm – 6.30pm daily.

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