BE MY GUEST         

Guest Experience Program - Gold Coast 2018 Commonwealth Games 

The joint State Government and City of Gold Coast ‘Be My Guest’ initiative is currently being rolled out across the Gold Coast, facilitated by TravConsult.

The aim of the program is to instill pride in the city and see front-line tourism and hospitality staff delivering the 'wow' factor to all guests to the Gold Coast - in the lead up to, during and beyond the Gold Coast 2018 Commonwealth Games, leaving a valuable legacy for our city.

Southern Gold Coast tourism business owners, managers and front-line staff are encouraged to attend the FREE 'Be My Guest' program and 'Destination Host' Workshops as part of our commitment to enhancing guest experiences in the region.

Topics covered will include:

Upcoming Workshops


The innovative Be My Guest Program is driving service excellence on the Gold Coast and enhancing the guest experience. These free one-day workshops are funded by City of Gold Coast with the intention of providing to all guests a wow impression of the destination for its attractions, landscape and activities. The program’s aim is that guests to our beautiful city will be welcomed by our warm, friendly locals who are focused on providing a high standard of service.

Dates:       Wednesday 27 September, 2017
Cost:         Free of charge 
Where:      Currumbin RSL, 165 Duringan St, Currumbin
Time:        Session 1: 8.00am – 12.00pm; Session 2: 1pm - 5pm 
Suitable for: All (especially frontline staff)

For more information on the program and to register for one of the dates, please visit our new Be My Guest platform that can be found on

Register early as previous workshops have all been over-subscribed. 
Any questions on the program please contact Lenna Klintworth on (07) 5584 6232 or

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