BE MY GUEST         

Guest Experience Program - Gold Coast 2018 Commonwealth Games 

The joint State Government and City of Gold Coast ‘Be My Guest’ initiative is currently being rolled out across the Gold Coast, facilitated by TravConsult.

The aim of the program is to instill pride in the city and see front-line tourism and hospitality staff delivering the 'wow' factor to all guests to the Gold Coast - in the lead up to, during and beyond the Gold Coast 2018 Commonwealth Games, leaving a valuable legacy for our city.

Southern Gold Coast tourism business owners, managers and front-line staff are encouraged to attend the FREE 'Be My Guest' program Workshops as part of our commitment to enhancing guest experiences in the region.

Topics covered will include:

Upcoming Workshops


Front line businesses are invited to the Be My Guest Workshop, the final event for our local tourism and business industry in the lead up to the Gold Coast 2018 Commonwealth Games. Join us to prepare for the great privilege of hosting athletes, their friends, family and fans from around the world for a once in a lifetime opportunity. 

Tuesday, 27 March 2018 from 9:00 am to 10:30 am (AEST)
Commonwealth House, Kurrawa Terrace, Broadbeach

The Be My Guest program brings the city together to create that 'wow' guest experience leading up to, during and beyond the Games. The program complements your own customer service training by providing detailed information about the Games and our city and instilling a sense of pride and passion in being part of the biggest sporting event held in Australia this decade.

For more information on the program and to register, please visit the Be My Guest platform that can be found on

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